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Veterinary expertise.

A human approach.

We treat every animal with compassion from the comfort of your home, in collaboration with your primary veterinarian. 

Veterinary expertise

Empathy-First Care

Support 24/7

We provide every patient with care that combines expertise and empathy.

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Why choose our services?

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Compassion-centered care

We treat every animal as if they were our own-with patience, love, and kindness. Every aspect of their well-being matters to us.

An experienced and available team

Our team of experienced veterinarians is here to guide you and answer all your questions about your four-legged companion. 

Personalized attention for each pet

We take the time to listen with care during every consultation, giving you valuable advice tailored to your companion’s unique needs. 

An innovative, stress-free method

100% digital consultations from the comfort of your home, offering an immediate and cost-effective solution.

Appointments at your own pace

Flexible scheduling adapted to your needs, plus emergency assistance available within just a few minutes. 

Our Services

Give your pet the care it deserves-even from a distance. With teleconsultation, you can benefit from veterinary expertise from the comfort of your home!

Contact me

For any questions, please fill in the fields below and I will get back to you as soon as possible

I consent to the use of my provided information for appointment and communication purposes, as outlined in the privacy Policy.

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FAQ

What is a veterinary teleconsultation?

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A teleconsultation is a remote veterinary consultation via video call, allowing you to get a professional opinion, advice, or a follow-up without having to travel.

When can I use a teleconsultation?

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It is ideal for:
  • A first opinion on a symptom
  • General questions
  • A post-operative follow-up or interpreting results

⚠️ In case of a life-threatening emergency, go directly to a clinic.


Does a teleconsultation replace an in-person visit?

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No, it does not always replace a physical visit. It provides a preliminary evaluation, but some cases will require a clinical examination.

Can medication be prescribed during a teleconsultation?

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According to current legislation and the clinical case, a prescription can be issued only if a physical consultation has been conducted beforehand within a defined period.

How long does a teleconsultation last?

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On average, between 15 and 30 minutes, depending on your pet’s needs.

Which animals can be seen via teleconsultation?

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Dogs and cats.

How do I book an appointment?

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Go directly to our website, choose a time slot, and fill out the required information about your pet.

What are the payment methods?

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Consultations are payable online via credit card.

Can I cancel or reschedule my appointment?

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Yes, you can cancel or reschedule your appointment up to 24 hours before the scheduled time, at no cost.

Is the consultation confidential?

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Yes, all teleconsultations are secure and confidential, in accordance with data protection legislation.